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Homex Virtual Agency is a Kosovo-based company providing top-tier, English-speaking virtual teams specialized in Sales, Customer Support, and Lead Generation for U.S. businesses.
Homex Virtual Agency is a Kosovo-based company providing top-tier, English-speaking virtual teams specialized in Sales, Customer Support, and Lead Generation for U.S. businesses.
Boost your customer satisfaction and close more deals.
With Homex’s trained virtual agents, our sales and customer support services help you handle calls, emails, chats, and follow-ups with professionalism and speed.
Our virtual agents are trained to communicate like native U.S. professionals and follow proven customer service scripts tailored to your industry.
We drive conversions by building trust on every call.
Fast, clear, and friendly — we handle all written channels.
Every customer interaction is tracked and organized.
We don’t let warm leads go cold — follow-ups are automatic.
English, Spanish, and other language support available on request.
Our agents don’t just help — they sell when it makes sense.
We work with e-commerce, SaaS, service-based companies, and more. If you need customer contact, we can cover it.
Yes — our teams are scheduled based on your preferred U.S. hours.
Absolutely. We adapt to your stack — Zendesk, Freshdesk, HubSpot, whatever you use.
Yes. Our agents are cross-trained to handle both sales and support depending on your flow.
We offer live monitoring, reports, and full transparency across all communication channels.
Yes, we do. If you’re looking to actively reach new prospects, check out our cold calling and lead generation services. It’s perfect for real estate, automotive, and B2B businesses looking to scale.
Let’s talk about how our sales and customer support services can boost your customer retention and help close more deals.
Homex Virtual Agency is a Kosovo-based company providing top-tier, English-speaking virtual teams specialized in Sales, Customer Support, and Lead Generation for U.S. businesses.
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