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Homex Virtual Agency is a Kosovo-based company providing top-tier, English-speaking virtual teams specialized in Sales, Customer Support, and Lead Generation for U.S. businesses.
Homex Virtual Agency is a Kosovo-based company providing top-tier, English-speaking virtual teams specialized in Sales, Customer Support, and Lead Generation for U.S. businesses.
We are committed to providing outstanding customer service and helping you achieve your business goals.
Find answers to commonly asked questions about our products, services and policies in our FAQ section.
We operate globally with business entities in the U.S. (HomeX USA LLC) and Kosovo (HomeX Virtual Agency LLC), allowing us to serve clients efficiently across different time zones.
We specialize in Cold Calling, Lead Generation, Inside Sales, Customer Support, Workflow Management, Web Development, and Digital Marketing tailored to your business needs.
Yes! Our remote teams are trained specifically for the U.S. market and are experienced in real estate, solar, automotive, e-commerce, and more.
We typically onboard within 48–72 hours. We handle everything from initial discovery to agent training so you can start seeing results fast.
Absolutely. All our agents are fluent in English, with a strong understanding of American culture and sales psychology.
Nope — while we shine in real estate and automotive, we also serve solar, e-commerce, insurance, and many more.
We provide KPI tracking, regular performance reports, live monitoring, and team leader supervision to ensure top-notch service and results.
Yes! Many clients start with just 1–3 agents and scale as results come in. We’re built to grow with you.
We provide pricing that fits between U.S. and offshore rates — giving you cost-efficiency without sacrificing quality.
Click “REQUEST A QUOTE” on our site or fill out the contact form. We’ll schedule a discovery call and tailor a solution based on your goals.
Our headquarters in Pristina is where our core team operates. From here, we manage daily operations, client campaigns, and support services for all U.S.-based clients, ensuring high-quality delivery and performance.
Located in Diber, our North Macedonia office supports operations and staffing, helping us expand our regional capacity and maintain flexibility across projects.
While our main operations and leadership are based in Pristina, Kosovo, we maintain a U.S. office at 4651 Frankford Avenue to support client communications and logistics. Our team in the Balkans handles daily operations, providing seamless support and scalable solutions for our clients across the U.S. market.
Homex Virtual Agency is a Kosovo-based company providing top-tier, English-speaking virtual teams specialized in Sales, Customer Support, and Lead Generation for U.S. businesses.
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